Effective Communication Skills Workshops
Bespoke workshops are designed with the needs of your organisation and the participants in mind. Each session is created to be interactive, practical and interesting. Our aim is to embed a set of simple principles that will enhance interactions with customers, service users, third parties or colleagues and bring the power of effective communication to life.
Workshops can also include elements on Conflict Resolution, De-escalation and Building Personal Resilience. Whatever the sector, our Effective Communications Skills Workshop will increase participants' knowledge, skills and confidence levels using tried and tested techniques
Negotiation Training
We believe that negotiation is a skill that can be mastered to achieve successful outcomes, unlock opportunities, and create new possibilities. We are excited to introduce our comprehensive and dynamic modular negotiation training program, specifically designed for law enforcement, crisis response, and security professionals in the UK and internationally.
Modular Courses:
- Basic Negotiation: Laying the Foundation
- Intermediate Negotiation: Enhancing Your Skills
- Advanced Negotiation: Expert Tactics and Strategies
Specialist Courses:
- Enhanced Negotiator Course for High Threat Incidents
- Kidnap and Extortion Management
- Strategic and Tactical Command
Our comprehensive training programs are designed to equip professionals with the essential negotiation skills they need to effectively navigate and resolve complex and challenging situations.
Consultancy Services
With extensive experience in investigation, crisis, and risk management, we offer a variety of discreet consultancy services.
- Crisis Management Framework and Planning
- Crisis Communication Strategies
- Incident Response Planning
- Victim Family Management
- Management Team and Victim Debriefs
- Post-Crisis Evaluations and Reporting
- Crisis Simulations and Training